Lifestyle · By Cristina Silva · 20 August 2020

The Plasma Pen Video Consultation Journey

Your First Step Towards Firmer, Healthier-Looking Skin

At Plasma Pen Clinic Sydney at St Leonards, your Plasma Pen Fibroblast Video Consultation is the first and most important step in your skin rejuvenation journey. This personalised consultation allows our Plasma Pen Specialist to assess your concerns, determine your suitability for treatment, and create a customised treatment plan tailored to your goals.

Woman on a video consultation call with a skincare professional

“It's the first step that not only tells you where you're headed, but also how you're going to get there.”

Why Choose a Plasma Pen Video Consultation?

We understand that convenience matters. That's why we offer secure Microsoft Teams Video Consultations, allowing you to meet directly with our Plasma Pen Expert from the comfort of your own home. Our comprehensive consultation is designed to:

  • —Assess your skin concerns and treatment goals
  • —Determine if you are a suitable Plasma Pen candidate
  • —Explain the Plasma Pen Fibroblast procedure in detail
  • —Discuss expected results and treatment timelines
  • —Review pre-treatment and aftercare requirements
  • —Identify any contraindications that may affect your treatment
  • —Answer all your questions before making a decision
  • —Provide a personalised treatment recommendation and quotation

Benefits of a Video Consultation

✓No travel required
✓Convenient and time-efficient
✓Performed from the comfort of your home
✓Direct access to a Plasma Pen Specialist
✓Personalised treatment assessment
✓No-obligation quotation
✓Redeemable consultation fee towards treatment

What Happens After You Book?

Once your consultation booking has been confirmed, you will receive:

01

Electronic Consultation Form

This confidential form gathers important information regarding your medical history, current medications, skin type and concerns, previous cosmetic procedures, and treatment goals.

02

Microsoft Teams Meeting Link

You will receive a secure Microsoft Teams invitation providing access to your consultation appointment. Please ensure your email address and mobile phone number are correct when booking.

Complete Your Consultation Form 24 Hours Before Your Appointment

To maximise your consultation time, your Electronic Consultation Form must be completed at least 24 hours prior to your scheduled appointment. If the form has not been received within the required timeframe, your appointment may need to be delayed or rescheduled.

How to Prepare for Your Plasma Pen Consultation

Preparing for your consultation helps ensure you receive the most accurate treatment assessment possible.

  • ✓Complete your Electronic Consultation Form
  • ✓Check that your email address and mobile number are correct
  • ✓Ensure you have a reliable internet connection
  • ✓Choose a quiet, private location
  • ✓Test your camera and microphone before the appointment
  • ✓Remove makeup from the treatment area if possible
  • ✓Have good lighting available, you can also send photos taken in natural light against a plain white background with all filters and beauty modes switched off
  • ✓Prepare a list of questions and concerns

Get Your Questions Ready

Your consultation is designed to be informative and educational. We encourage you to prepare questions in advance, such as:

  • —Am I suitable for Plasma Pen treatment?
  • —How many treatments will I need?
  • —What results can I expect?
  • —How long is the recovery process?
  • —What aftercare is involved?
  • —Are there any risks or side effects?
  • —How long will my results last?
  • —What areas can be treated?
  • —What is the treatment cost?

How to Join Your Consultation Using Microsoft Teams

Desktop or Laptop

  1. 1.Open your consultation confirmation email
  2. 2.Click the Microsoft Teams meeting link
  3. 3.Select "Continue in this browser" or "Open Microsoft Teams" if installed
  4. 4.Enter your name if prompted
  5. 5.Allow camera and microphone access
  6. 6.Click Join Now

Mobile Device

  1. 1.Download the Microsoft Teams app from the Apple App Store or Google Play Store
  2. 2.Open your consultation email
  3. 3.Tap the Teams meeting link
  4. 4.Enter your name if required
  5. 5.Enable camera and microphone permissions
  6. 6.Tap Join Meeting

We recommend joining 5 minutes before your scheduled appointment time.

What Happens If Internet Disruptions Occur?

If you lose connection

  • —Rejoin the meeting using the same Teams link
  • —Restart the Teams application if required
  • —Check your internet connection
  • —Switch from Wi-Fi to mobile data if available

If the specialist loses connection

Please remain in the meeting for a few minutes while the connection is restored. If the consultation cannot continue, our team will contact you using the phone number provided at booking to discuss alternative arrangements.

How to Reschedule Your Consultation

If you need to reschedule your Video Consultation, please contact Plasma Pen Clinic as soon as possible. When requesting a reschedule, please include your full name, appointment date and time, contact number, and preferred alternative dates.

Our team will assist you in arranging the next available appointment.

Frequently Asked Questions

How long is the consultation?

Your consultation is approximately 30 minutes, depending on the complexity of your concerns.

Is the consultation fee redeemable?

Yes. The consultation fee can be deducted from your treatment cost should you choose to proceed.

Can I attend from my phone?

Yes. Microsoft Teams can be accessed on smartphones, tablets, laptops, and desktop computers.

Is the consultation obligation-free?

Absolutely. The consultation is designed to educate and inform you about your options without any pressure to proceed.

Will I receive a treatment quote?

Yes. Following your assessment, your specialist will discuss treatment options and provide pricing based on your individual needs.

Begin Your Plasma Pen Journey Today

At Plasma Pen Clinic, we believe informed clients achieve the best outcomes. Our Plasma Pen Fibroblast Video Consultation provides a convenient, professional, and personalised way to explore your skin rejuvenation options before treatment. Book your consultation today and discover if non-surgical skin tightening is right for you.